Privacy Policy
Exchange Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://orphelio.com/ or make a purchase.
PERSONAL INFORMATION COLLECTED
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the web pages or products you visit, the web pages or search terms that brought you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information".
We collect Device Information using the following technologies:
COOKIES
Below is a list of the cookies we use. We have listed them here so that you can choose whether or not to allow them.
session_id, a unique session identifier that allows Shopify to store information about your session (referring website, landing page, etc.).
shopify_visit, no data is stored, lasts 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
shopify_uniq, no data is stored, expires at midnight (depending on the visitor's location) the next day. Calculates the number of visits to a store per unique customer.
shopping cart, unique identifier, lasts 2 weeks, stores information about the shopping cart.
secure_session_id, unique identifier for session.
storefront_digest, unique identifier, undefined, if the store has a password, it is used to know if the current visitor has access.
- Log files", track activity on the website and collect data such as your IP address, the type of browser you use, your internet service provider, referring and exit pages, and timestamp information (date and time).
- Web beacons", "tags" and "pixels" are electronic files that record information about your browsing on the website.
When you make or attempt to make a purchase through the Site, we also collect certain information about you, such as your name, billing address, shipping address, payment information (including credit card numbers), email address and telephone number. This automatically collected information is referred to as "order information".
When we use the term "personal information" in this privacy policy, we mean both device information and order information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
In general, we use the Order Information we collect to process orders placed through the Site (including processing your payment information, arranging the shipment of your order and sending invoices and/or order confirmations). In addition, we use this order information to:
communicate with you; assess potential fraud or risk; and, if relevant to the preferences you have given us, provide you with information or advertising about our products or services.
We use the device information (in particular your IP address) that we collect to assess potential fraud or risk and more generally to improve and optimize our website (e.g. by generating analytics about how our customers browse and interact with the website and to evaluate the success of our advertising and marketing campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your personal information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store - for more information about Shopify's use of your personal information, please visit: https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the website - for more information about how Google uses your personal information, please visit: https://www.google.com/intl/fr/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.
BEHAVIORAL ADVERTISING
As mentioned above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. To learn more about how targeted advertising works, please visit the Iniciat information page.
You can unsubscribe from targeted advertising here:
INCLUDES UNSUBSCRIBE LINKS FOR THE SERVICES USED.
SOME COMMON LINKS:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees
In addition, you can opt-out from some of these services by visiting the Digital Advertising Alliance's opt-out portal at https://optout.aboutads.info/?c=3&lang=fr.
DO NOT FOLLOW
Please note that we do not change our website data collection and use practices when we detect a "Do Not Track" signal in your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the details below.
If you are a European resident, please also note that we process your data to fulfill our contractual obligations to you (e.g. if you place an order on the website) or to pursue our legitimate business interests as described above. Please also note that your data will be transferred outside Europe, including to Canada and the United States.
STORAGE OF DATA
When you place an order through the Site, we will retain your order data unless you ask us to delete it.
CHANGES
We may change this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
PLEASE CONTACT US
If you would like further information about our privacy practices, if you have any questions, or if you wish to make a complaint, please contact us by email at help.orphelio@gmail.com
This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://orphelio.com/ or make a purchase.
PERSONAL INFORMATION COLLECTED
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the web pages or products you visit, the web pages or search terms that brought you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information".
We collect Device Information using the following technologies:
COOKIES
Below is a list of the cookies we use. We have listed them here so that you can choose whether or not to allow them.
session_id, a unique session identifier that allows Shopify to store information about your session (referring website, landing page, etc.).
shopify_visit, no data is stored, lasts 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
shopify_uniq, no data is stored, expires at midnight (depending on the visitor's location) the next day. Calculates the number of visits to a store per unique customer.
shopping cart, unique identifier, lasts 2 weeks, stores information about the shopping cart.
secure_session_id, unique identifier for session.
storefront_digest, unique identifier, undefined, if the store has a password, it is used to know if the current visitor has access.
- Log files", track activity on the website and collect data such as your IP address, the type of browser you use, your internet service provider, referring and exit pages, and timestamp information (date and time).
- Web beacons", "tags" and "pixels" are electronic files that record information about your browsing on the website.
When you make or attempt to make a purchase through the Site, we also collect certain information about you, such as your name, billing address, shipping address, payment information (including credit card numbers), email address and telephone number. This automatically collected information is referred to as "order information".
When we use the term "personal information" in this privacy policy, we mean both device information and order information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
In general, we use the Order Information we collect to process orders placed through the Site (including processing your payment information, arranging the shipment of your order and sending invoices and/or order confirmations). In addition, we use this order information to:
communicate with you; assess potential fraud or risk; and, if relevant to the preferences you have given us, provide you with information or advertising about our products or services.
We use the device information (in particular your IP address) that we collect to assess potential fraud or risk and more generally to improve and optimize our website (e.g. by generating analytics about how our customers browse and interact with the website and to evaluate the success of our advertising and marketing campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your personal information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store - for more information about Shopify's use of your personal information, please visit: https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the website - for more information about how Google uses your personal information, please visit: https://www.google.com/intl/fr/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.
BEHAVIORAL ADVERTISING
As mentioned above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. To learn more about how targeted advertising works, please visit the Iniciat information page.
You can unsubscribe from targeted advertising here:
INCLUDES UNSUBSCRIBE LINKS FOR THE SERVICES USED.
SOME COMMON LINKS:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees
In addition, you can opt-out from some of these services by visiting the Digital Advertising Alliance's opt-out portal at https://optout.aboutads.info/?c=3&lang=fr.
DO NOT FOLLOW
Please note that we do not change our website data collection and use practices when we detect a "Do Not Track" signal in your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the details below.
If you are a European resident, please also note that we process your data to fulfill our contractual obligations to you (e.g. if you place an order on the website) or to pursue our legitimate business interests as described above. Please also note that your data will be transferred outside Europe, including to Canada and the United States.
STORAGE OF DATA
When you place an order through the Site, we will retain your order data unless you ask us to delete it.
CHANGES
We may change this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
PLEASE CONTACT US
If you would like further information about our privacy practices, if you have any questions, or if you wish to make a complaint, please contact us by email at help.orphelio@gmail.com